IT Support / Troubleshooting / Networking

Hi, I'm IceBunny.

I'm building hands-on experience in IT support while moving deeper into networking, systems, and practical infrastructure problem solving.

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Stylized network rack with switches, patch panel, and Ethernet cables
Networking Focus
About

IT Support and Infrastructure Technician

IT Support and Infrastructure Technician with 4+ years of experience supporting enterprise users, warehouse operations, and multi-site environments. Experienced with network-connected devices, wireless infrastructure, Zebra printers, RF scanners, Active Directory, Office 365 administration, and troubleshooting DNS, DHCP, VPN, and TCP/IP connectivity issues. CompTIA Network+ certified and actively pursuing Cisco CCNA with a focus on network operations and infrastructure engineering.

Skills

Technical focus areas

Networking

  • TCP/IP, IPv4, and IPv6
  • VLANs and subnetting
  • DHCP, DNS, and VPN
  • Wireless networking
  • Network troubleshooting
  • Basic routing and switching

Infrastructure & Systems

  • Active Directory and Group Policy
  • Office 365 administration
  • Windows 10/11 and Windows Server
  • Linux support
  • Remote Desktop and RDP
  • DameWare and RemotePC

Warehouse Technologies

  • Zebra printers
  • Datalogic RF scanners
  • Warehouse endpoints
  • DHCP reservations
  • Industrial printing
  • Device deployment
  • Hardware lifecycle management

Automation & Administration

  • PowerShell
  • Microsoft Lists
  • SharePoint
  • Power Automate
  • Documentation
  • Asset management
  • ITSM ticketing systems
Labs

Project overview

Networking Lab

Home Lab Network

Segmented UniFi home network using VLANs, managed switching, firewall policies, and controlled internet access.

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Cisco Practice

Packet Tracer Topology

Practice topology template for subnetting, VLANs, routing, switching, DNS, and DHCP behavior.

Coming soon

Operations Support

Operations Support

PowerShell GUI tooling and warehouse technology workflows for Zebra printers, RF scanners, endpoints, and device support.

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Administration

Active Directory Automation

PowerShell onboarding lab covering account creation, OU placement, group access, identity dependencies, and CSV validation.

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Contact

Let’s connect

Open to conversations around IT support, infrastructure operations, and networking-focused roles. The best way to reach me is by email or LinkedIn.

Email Me LinkedIn
barrachristian23@gmail.com Arizona / Remote-friendly